Emergency Medical Dispatcher – 24/7 Critical Response

County Emergency Communications; Buckland (MA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

County Emergency Communications in Buckland, MA is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering incident details, confirming locations, and prioritizing responses through approved protocols. This role involves console work, headset use, and coordination with responders.

Applicants typically need a high school diploma or equivalent; EMT or paramedic credentials may not be required for all vacancies.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High school diploma or equivalent

EMD certification (optional)

Jobbeschreibung

County Emergency Communications in Buckland, MA is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering incident details, confirming locations, and prioritizing responses through approved protocols. This role involves console work, headset use, and coordination with responders.

Applicants typically need a high school diploma or equivalent; EMT or paramedic credentials may not be required for all vacancies.