Emergency Medical Dispatcher — 24/7 Ops & Certification Help

County Emergency Communications; Lattimer (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Lattimer Mines, PA, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, caller details and access information, and determine response priorities using approved dispatch protocols.

The role involves extended console work with headset use and data entry, with overnight shifts and overtime as needed. CPR certification and EMS dispatcher certification may be required; training provided depending on vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment or during training.
• CPR certification is commonly required; EMT/paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Lattimer Mines, PA, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location, caller details and access information, and determine response priorities using approved dispatch protocols.

The role involves extended console work with headset use and data entry, with overnight shifts and overtime as needed. CPR certification and EMS dispatcher certification may be required; training provided depending on vacancy.