Emergency Medical Dispatcher — 24/7 Life-Saving Console Operator

County Emergency Communications; Woolrich (PA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

County Emergency Communications in Woolrich, PA seeks an Emergency Medical Dispatcher to handle urgent calls, gather critical information, and coordinate EMS responses. Operators follow approved dispatch protocols to determine priorities and provide guidance until responders arrive.

Required is a high school diploma; CPR and additional coursework may be needed. Certification requirements vary by agency, with EMT/paramedic credentials not always mandatory.

Qualifikationen

• High school diploma or equivalent required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system or coordinate ambulance resources.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Communication

Call handling

Data entry

Protocol adherence

Attention to detail

Ausbildung

High School Diploma

EMD Certification (preferred)

Tools

Emergency dispatch system

Jobbeschreibung

County Emergency Communications in Woolrich, PA seeks an Emergency Medical Dispatcher to handle urgent calls, gather critical information, and coordinate EMS responses. Operators follow approved dispatch protocols to determine priorities and provide guidance until responders arrive.

Required is a high school diploma; CPR and additional coursework may be needed. Certification requirements vary by agency, with EMT/paramedic credentials not always mandatory.