Emergency Medical Dispatcher — 24/7 Critical Care Coordination

County Emergency Communications; Ligonier (Westmoreland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Ligonier, PA seeks an Emergency Medical Dispatcher to support urgent medical response. You will receive calls, verify locations, and coordinate EMS resources using approved protocols.

The role may require overnight shifts, weekends, and overtime; training and CPR certification may be needed. A high school diploma or equivalent is commonly required; specific qualifications vary by vacancy.

Qualifications

• High school diploma or equivalent required; sponsorship/training may be available.
• CPR certification may be required by some vacancies.
• EMT or paramedic credentials are not universal requirements; verify the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification may be required

Job description

County Emergency Communications in Ligonier, PA seeks an Emergency Medical Dispatcher to support urgent medical response. You will receive calls, verify locations, and coordinate EMS resources using approved protocols.

The role may require overnight shifts, weekends, and overtime; training and CPR certification may be needed. A high school diploma or equivalent is commonly required; specific qualifications vary by vacancy.