Emergency Medical Dispatcher – 24/7 Critical Care Communications

Emergency Telecommunicator Services; Newton (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Newton, NH seeks Emergency Medical Dispatchers to handle high-stress medical calls. You will gather incident details, confirm locations, and apply dispatch protocols to prioritize responses.

Roles may include providing instructions until responders arrive, coordinating ambulance resources, and maintaining strict confidentiality under oversight requirements. Training and certifications may be required or sponsored by the employer.

Qualifications

• High school diploma or equivalent required; sponsorship/training may be provided.
• Emergency Medical Dispatcher certification required before appointment; CPR may be required.
• Public safety communication experience may be preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMD Certification

CPR Certification

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Newton, NH seeks Emergency Medical Dispatchers to handle high-stress medical calls. You will gather incident details, confirm locations, and apply dispatch protocols to prioritize responses.

Roles may include providing instructions until responders arrive, coordinating ambulance resources, and maintaining strict confidentiality under oversight requirements. Training and certifications may be required or sponsored by the employer.