Emergency Medical Dispatcher — Fast-Paced Life-Saving Calls

County Emergency Communications; East Kingston (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

County Emergency Communications in East Kingston, NH is seeking Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and coordinate priorities and resources for ambulance services.

The role involves protocol-based guidance, data entry, and communication with responders, with overtime and overnight shifts possible depending on staffing needs.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

CPR certification

EMT/paramedic credentials not universal

Job description

County Emergency Communications in East Kingston, NH is seeking Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and coordinate priorities and resources for ambulance services.

The role involves protocol-based guidance, data entry, and communication with responders, with overtime and overnight shifts possible depending on staffing needs.