Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Harlan (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Harlan, IA is seeking a dedicated Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, verify locations, gather patient information, and assign priorities using approved dispatch protocols, ensuring rapid and accurate communication with responders.

Applicants typically hold a high school diploma, CPR certification, and may require EMD certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Harlan, IA is seeking a dedicated Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, verify locations, gather patient information, and assign priorities using approved dispatch protocols, ensuring rapid and accurate communication with responders.

Applicants typically hold a high school diploma, CPR certification, and may require EMD certification.