Emergency Medical Dispatcher: Fast-Paced Critical Dispatch

Emergency Telecommunicator Services; Hawkeye (IA); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Hawkeye, IA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and coordinate dispatch according to approved protocols.

Responsibilities include receiving calls, confirming locations and numbers, asking key questions, coordinating ambulance resources, providing protocol-based instructions, and documenting calls for quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Hawkeye, IA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and coordinate dispatch according to approved protocols.

Responsibilities include receiving calls, confirming locations and numbers, asking key questions, coordinating ambulance resources, providing protocol-based instructions, and documenting calls for quality reviews.