Life-Saving Emergency Medical Dispatcher (24/7)

Emergency Telecommunicator Services; Kalona (IA); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Kalona, IA is seeking skilled Emergency Medical Dispatchers to coordinate urgent medical calls and resource deployment. You will collect patient data, determine priority, and provide protocol-based guidance to responders, operating under established dispatch protocols.

The position may involve shift work, including nights and weekends, with opportunities for sponsorship or training in Emergency Medical Dispatch as required by the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher (EMD) certification before appointment may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Communication

Multitasking

Formation

High school diploma or equivalent

EMD certification

Outils

Dispatch software

Description du poste

Emergency Telecommunicator Services in Kalona, IA is seeking skilled Emergency Medical Dispatchers to coordinate urgent medical calls and resource deployment. You will collect patient data, determine priority, and provide protocol-based guidance to responders, operating under established dispatch protocols.

The position may involve shift work, including nights and weekends, with opportunities for sponsorship or training in Emergency Medical Dispatch as required by the agency.