Emergency Medical Dispatcher: 24/7 Critical Coordination

Emergency Telecommunicator Services; Iowa; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Adair, IA, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. Duties include confirming locations, collecting incident details, and applying approved dispatch protocols under supervision.

Required is a high school diploma with CPR certification; Emergency Medical Dispatcher certification strengthens eligibility. Shifts may include nights, weekends, and holidays depending on assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Resilience

Multitasking

Attention to detail

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Adair, IA, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. Duties include confirming locations, collecting incident details, and applying approved dispatch protocols under supervision.

Required is a high school diploma with CPR certification; Emergency Medical Dispatcher certification strengthens eligibility. Shifts may include nights, weekends, and holidays depending on assignment.