EMS Dispatcher – 24/7 Life-Saving Role

Emergency Telecommunicator Services; Creston (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Creston, IA. You will receive calls for medical emergencies, verify locations and details, and assign priorities using approved dispatch protocols.

Certifications such as CPR and EMD are commonly required, with EMT/paramedic credentials not always mandatory. Typical duties include guiding responders, maintaining patient data, and adhering to medical oversight and quality procedures.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification preferred or required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High School Diploma or equivalent

CPR certification

EMD certification (dispatcher)

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Creston, IA. You will receive calls for medical emergencies, verify locations and details, and assign priorities using approved dispatch protocols.

Certifications such as CPR and EMD are commonly required, with EMT/paramedic credentials not always mandatory. Typical duties include guiding responders, maintaining patient data, and adhering to medical oversight and quality procedures.