Emergency Medical Dispatcher — Save Lives 24/7

Emergency Telecommunicator Services; Glendale Springs (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education assistance

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Glendale Springs, NC, is seeking Emergency Medical Dispatchers to join a team handling urgent medical calls. You will gather patient and incident details, establish response priorities, and support coordination of emergency resources according to approved protocols.

Responsibilities include validating locations, asking pertinent questions, and guiding responders with protocol-based instructions while maintaining thorough documentation and quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Glendale Springs, NC, is seeking Emergency Medical Dispatchers to join a team handling urgent medical calls. You will gather patient and incident details, establish response priorities, and support coordination of emergency resources according to approved protocols.

Responsibilities include validating locations, asking pertinent questions, and guiding responders with protocol-based instructions while maintaining thorough documentation and quality reviews.