Emergency Medical Dispatcher: Life-Saving 24/7 Coordination

County Emergency Communications; Union Grove (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Union Grove, NC. The role involves handling urgent medical calls, verifying locations and details, and prioritizing responses according to approved protocols.

Training and certifications such as CPR may be required, with EMT/paramedic credentials not universally required. The position supports continuous operations with possible overnight, weekend, and holiday shifts.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Union Grove, NC. The role involves handling urgent medical calls, verifying locations and details, and prioritizing responses according to approved protocols.

Training and certifications such as CPR may be required, with EMT/paramedic credentials not universally required. The position supports continuous operations with possible overnight, weekend, and holiday shifts.