Emergency Medical Dispatcher — 24/7 Emergency Communications

County Emergency Communications; Newton Grove (NC); On-site; USD 35,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education opportunities

Job summary

County Emergency Communications in Newton Grove, NC, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and set response priorities.

You may provide approved pre-arrival instructions, follow medical dispatch protocols, and coordinate ambulance resources. The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required or sponsored training.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Job description

County Emergency Communications in Newton Grove, NC, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and set response priorities.

You may provide approved pre-arrival instructions, follow medical dispatch protocols, and coordinate ambulance resources. The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime.