Emergency Medical Dispatcher: Certification Support & Shift Premiums

Emergency Telecommunicator Services; Newton (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Newton, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, determine priorities, and coordinate resources using approved protocols.

Applicants should be prepared for extended shifts, nights, weekends, and overtime. CPR certification may be required; EMT or paramedic credentials are not universal requirements for appointment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Newton, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, determine priorities, and coordinate resources using approved protocols.

Applicants should be prepared for extended shifts, nights, weekends, and overtime. CPR certification may be required; EMT or paramedic credentials are not universal requirements for appointment.