Emergency Medical Dispatcher - 24/7 Critical-Response Ops

911 Emergency Communications; Newton Junction (NH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Newton Junction, NH seeks an Emergency Medical Dispatcher to gather patient and incident details, assess priorities, and coordinate EMS resources according to approved protocols.

Role may involve overnight shifts and overtime; training and certification requirements vary by vacancy. Strong communication and ability to follow medical dispatch procedures are essential.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Newton Junction, NH seeks an Emergency Medical Dispatcher to gather patient and incident details, assess priorities, and coordinate EMS resources according to approved protocols.

Role may involve overnight shifts and overtime; training and certification requirements vary by vacancy. Strong communication and ability to follow medical dispatch procedures are essential.