Emergency Medical Dispatcher: 24/7 Dispatch & Support

Emergency Telecommunicator Services; Harriman (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Harriman, TN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols, provide instructions, and support responders on scene. Training and certifications may be required depending on vacancy terms.

The role involves console work, headset use, and reporting, with potential overtime and shift variations to ensure continuous emergency coverage.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification preferred or required depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Active listening

Communication

Multitasking

Decision making

Education

High school diploma

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services in Harriman, TN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols, provide instructions, and support responders on scene. Training and certifications may be required depending on vacancy terms.

The role involves console work, headset use, and reporting, with potential overtime and shift variations to ensure continuous emergency coverage.