Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; New Market (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

911 Emergency Communications in New Market, TN, is seeking Emergency Medical Dispatchers to support urgent medical calls, gather patient data, and coordinate emergency resources. Responsibilities include confirming locations, prioritizing responses, and providing protocol-based instructions.

Training or certification may be required and shifts can include nights, weekends, and overtime. Applicants should expect a role focused on accurate data collection, adherence to protocols, and effective

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in New Market, TN, is seeking Emergency Medical Dispatchers to support urgent medical calls, gather patient data, and coordinate emergency resources. Responsibilities include confirming locations, prioritizing responses, and providing protocol-based instructions.

Training or certification may be required and shifts can include nights, weekends, and overtime. Applicants should expect a role focused on accurate data collection, adherence to protocols, and effective