Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Westport (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Westport, TN is seeking Emergency Medical Dispatchers to support urgent medical response. The role involves gathering patient data, prioritizing resources, and following approved dispatch protocols.

Responsibilities include handling calls, relaying critical information, and providing protocol-based instructions while following oversight requirements. Training and certs may be required; overtime and shift work are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Westport, TN is seeking Emergency Medical Dispatchers to support urgent medical response. The role involves gathering patient data, prioritizing resources, and following approved dispatch protocols.

Responsibilities include handling calls, relaying critical information, and providing protocol-based instructions while following oversight requirements. Training and certs may be required; overtime and shift work are common.