Emergency Medical Dispatcher: 24/7 EMS Communications

Emergency Telecommunicator Services; Readyville (TN); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Resumo da oferta

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Readyville, TN. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources in accordance with dispatch protocols.

Responsibilities include questioning callers, determining priority, relaying critical information, and documenting call processing while maintaining compliance with medical oversight and quality standards.

Qualificações

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conhecimentos

Call handling

Active listening

Protocol adherence

Communication

Stress management

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Readyville, TN. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources in accordance with dispatch protocols.

Responsibilities include questioning callers, determining priority, relaying critical information, and documenting call processing while maintaining compliance with medical oversight and quality standards.