Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Freeland (WA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Freeland, WA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance responses. You will verify locations, gather information, and apply approved dispatch protocols to prioritize and direct resources.

Role requires a high school diploma or equivalent, with potential need for Emergency Medical Dispatcher certification and CPR training. Overtime and shift variety may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Freeland, WA seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance responses. You will verify locations, gather information, and apply approved dispatch protocols to prioritize and direct resources.

Role requires a high school diploma or equivalent, with potential need for Emergency Medical Dispatcher certification and CPR training. Overtime and shift variety may apply.