Emergency Medical Dispatcher — 24/7 Critical Support

Emergency Telecommunicator Services; Big Spring (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Anderson, TX. The role involves handling calls for urgent medical assistance, confirming locations, and coordinating dispatch according to approved protocols.

Responsibilities include gathering incident data, determining priorities, and providing protocol-based instructions. Training and certification requirements vary by vacancy, with CPR often required and EMT/paramedic credentials not universally mandatory.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Anderson, TX. The role involves handling calls for urgent medical assistance, confirming locations, and coordinating dispatch according to approved protocols.

Responsibilities include gathering incident data, determining priorities, and providing protocol-based instructions. Training and certification requirements vary by vacancy, with CPR often required and EMT/paramedic credentials not universally mandatory.