Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; Anderson (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Anderson, AL is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate responses. You will follow approved protocols, provide instructions, and relay vital information to responders on scene.

Applicants typically need a high school diploma; CPR certifications and additional coursework may be required. Some roles may require sponsored training depending on the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Anderson, AL is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate responses. You will follow approved protocols, provide instructions, and relay vital information to responders on scene.

Applicants typically need a high school diploma; CPR certifications and additional coursework may be required. Some roles may require sponsored training depending on the agency.