EMS Dispatcher — Frontline Life-Saving Communications

County Emergency Communications; Andersonville (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Andersonville, TN is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate field resources. You will gather incident details, assess priorities, and guide responders using approved protocols.

Responsibilities include verifying patient location and contact info, providing protocol-based instructions, and documenting calls for quality review. A high school diploma and EMS dispatch certification are typically required or sponsored.

Qualifications

• High school diploma or equivalent required.
• EMD certification or willingness to obtain certification.
• Ability to work under pressure and manage sensitive information.

Responsibilities

• Receive calls and determine priority using approved system.
• Verify location, callback number, and access details.
• Provide protocol-based instructions when applicable.
• Coordinate ambulance resources as assigned.
• Document call processing and participate in quality reviews.

Skills

Active listening

Data entry

Clear communication

Emergency dispatch protocols

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification preferred

Tools

Dispatch software

Job description

County Emergency Communications in Andersonville, TN is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate field resources. You will gather incident details, assess priorities, and guide responders using approved protocols.

Responsibilities include verifying patient location and contact info, providing protocol-based instructions, and documenting calls for quality review. A high school diploma and EMS dispatch certification are typically required or sponsored.