Emergency Medical Dispatcher — 24/7 Critical Dispatch

Emergency Telecommunicator Services; Lone Star (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

EAP (Employee Assistance) services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Lone Star, TX seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident data, establish priorities, and coordinate EMS resources per approved protocols.

Responsibilities include questioning callers, confirming locations, and conveying critical information to responders. Training and certification requirements vary by vacancy; CPR and related coursework may be needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

CPR certification

EMT or paramedic credentials not universal requirement

Job description

Emergency Telecommunicator Services in Lone Star, TX seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident data, establish priorities, and coordinate EMS resources per approved protocols.

Responsibilities include questioning callers, confirming locations, and conveying critical information to responders. Training and certification requirements vary by vacancy; CPR and related coursework may be needed.