Emergency Medical Dispatcher: 24/7 Critical Support

County Emergency Communications; Aurora (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Aurora, ME seeks Emergency Medical Dispatcher opportunities. Dispatchers gather incident information, establish priorities, and coordinate emergency medical resources using approved protocols.

Responsibilities include receiving calls, confirming location, asking questions, determining priorities, dispatching ambulances, documenting calls, and providing protocol-based instructions.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Aurora, ME seeks Emergency Medical Dispatcher opportunities. Dispatchers gather incident information, establish priorities, and coordinate emergency medical resources using approved protocols.

Responsibilities include receiving calls, confirming location, asking questions, determining priorities, dispatching ambulances, documenting calls, and providing protocol-based instructions.