Emergency Medical Dispatcher — 24/7 Critical Dispatch

County Emergency Communications; Manassa (CO); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks an EMS dispatcher to handle medical emergency calls, verify locations, and coordinate ambulance response. You will ask essential questions, determine priority, and relay critical information to responders while following protocols and maintaining documentation.

Applicants should understand that schedules may include nights, weekends, and holidays, with overtime as needed. Training and CPR certification requirements vary by agency.

Qualifications

• A high school diploma or equivalent is commonly required.
• Employer may recruit for sponsored training or require EMS certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks an EMS dispatcher to handle medical emergency calls, verify locations, and coordinate ambulance response. You will ask essential questions, determine priority, and relay critical information to responders while following protocols and maintaining documentation.

Applicants should understand that schedules may include nights, weekends, and holidays, with overtime as needed. Training and CPR certification requirements vary by agency.