Emergency Medical Dispatcher - 24/7 Critical Response Navigator

911 Emergency Communications; Sylacauga (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Sylacauga, Alabama seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources using an approved system.

Role may include providing approved pre-arrival instructions, following dispatch protocols, and documenting calls. Requirements commonly include a high school diploma and EMS dispatcher certification; CPR may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Sylacauga, Alabama seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources using an approved system.

Role may include providing approved pre-arrival instructions, following dispatch protocols, and documenting calls. Requirements commonly include a high school diploma and EMS dispatcher certification; CPR may be required.