Emergency Medical Dispatcher - 24/7 Critical Calls

County Emergency Communications; Five Points (AL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Five Points, AL seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, determine response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, asking essential questions, and dispatching ambulance resources as needed, while providing protocol-based instructions and relaying scene hazards to responders.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Five Points, AL seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, determine response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, asking essential questions, and dispatching ambulance resources as needed, while providing protocol-based instructions and relaying scene hazards to responders.