Emergency Medical Dispatcher - High-Impact 911 Dispatch

Emergency Telecommunicator Services; Adger (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Adger, AL seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls. You will collect patient and incident details, verify location and contact information, and establish response priorities using approved protocols.

This role requires calm decision-making under pressure and precise data entry. Applicants typically need a high school diploma; CPR certification is common; EMS dispatcher certification may be required depending on the

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Patient information gathering

Protocol adherence

Coordination of resources

Documentation

Education

High school diploma

Job description

Emergency Telecommunicator Services in Adger, AL seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls. You will collect patient and incident details, verify location and contact information, and establish response priorities using approved protocols.

This role requires calm decision-making under pressure and precise data entry. Applicants typically need a high school diploma; CPR certification is common; EMS dispatcher certification may be required depending on the