Emergency Medical Dispatcher - 24/7 Critical-Response Console

County Emergency Communications; Minter (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Minter, Alabama is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role involves gathering patient and incident information, applying approved protocols, and directing responders to scene priorities.

Candidates should have a high school diploma or equivalent, with CPR certification often required and EMS dispatcher credentials considered per vacancy.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Recruiting may include sponsored training or requirement of EMS Dispatcher certification as per vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Minter, Alabama is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role involves gathering patient and incident information, applying approved protocols, and directing responders to scene priorities.

Candidates should have a high school diploma or equivalent, with CPR certification often required and EMS dispatcher credentials considered per vacancy.