Emergency Medical Dispatcher — 24/7 Critical Response & Coordination

County Emergency Communications; Berwick (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Berwick, ME seeks an Emergency Medical Dispatcher to handle high-stress calls and coordinate EMS responses. You will gather patient and incident data, confirm locations, and establish priorities using approved protocols.

Applicants typically hold a high school diploma and EMS dispatcher certification. This role may require overnight shifts, overtime, and weekend coverage, with comprehensive training provided.

Qualifications

• High school diploma or recognized equivalent is commonly required / training may be sponsored.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Berwick, ME seeks an Emergency Medical Dispatcher to handle high-stress calls and coordinate EMS responses. You will gather patient and incident data, confirm locations, and establish priorities using approved protocols.

Applicants typically hold a high school diploma and EMS dispatcher certification. This role may require overnight shifts, overtime, and weekend coverage, with comprehensive training provided.