Emergency Medical Dispatcher: Critical 911 Coordination

County Emergency Communications; Phippsburg (ME); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Phippsburg, ME is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate dispatches. Training and certification requirements vary by vacancy, with CPR generally required and EMT/paramedic credentials not universally mandated.

Dispatchers work in an environment with continuous operation,可能 overnight shifts and overtime; candidates should be prepared for rotating schedules and strict protocol adherence.

Qualifications

• High school diploma or equivalent required or preferred.
• CPR certification may be required.
• EMT or paramedic credentials not universally required; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Phippsburg, ME is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate dispatches. Training and certification requirements vary by vacancy, with CPR generally required and EMT/paramedic credentials not universally mandated.

Dispatchers work in an environment with continuous operation,可能 overnight shifts and overtime; candidates should be prepared for rotating schedules and strict protocol adherence.