Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Sweetser (IN); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Sweetser, IN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and patient details, and determine response prioritization. You will follow approved dispatch protocols to guide responders and provide remote or on-site support based on assignment.

Typical duties include calling for ambulance resources, relaying critical information, and complying with medical oversight.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required depending on the vacancy.
• EMT or paramedic credentials are not universal requirements; verify the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Job description

County Emergency Communications in Sweetser, IN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and patient details, and determine response prioritization. You will follow approved dispatch protocols to guide responders and provide remote or on-site support based on assignment.

Typical duties include calling for ambulance resources, relaying critical information, and complying with medical oversight.