Emergency Medical Dispatcher: 24/7 Critical Response

County Emergency Communications; Brownstown (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Brownstown, IN, is seeking Emergency Medical Dispatchers to support urgent medical assistance calls. Duties include gathering incident details, establishing priorities, and coordinating EMS resources while following established dispatch protocols.

Role may involve overnight shifts and overtime as needed, with training and certification requirements dependent on the agency. Strong communication and data-entry skills are essential for success.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Protocol following

Communication

Data entry

Education

High school diploma

CPR certification

Job description

County Emergency Communications in Brownstown, IN, is seeking Emergency Medical Dispatchers to support urgent medical assistance calls. Duties include gathering incident details, establishing priorities, and coordinating EMS resources while following established dispatch protocols.

Role may involve overnight shifts and overtime as needed, with training and certification requirements dependent on the agency. Strong communication and data-entry skills are essential for success.