Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; New Harmony (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Harmony, IN is seeking Emergency Medical Dispatchers who coordinate urgent medical responses using an agency-approved system. You will gather patient data, confirm locations, and determine response priorities in real time.

On-call, overnight shifts, weekends or holidays may be required. Training and certification paths vary by assignment, with CPR certification often required and ongoing education supported by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Harmony, IN is seeking Emergency Medical Dispatchers who coordinate urgent medical responses using an agency-approved system. You will gather patient data, confirm locations, and determine response priorities in real time.

On-call, overnight shifts, weekends or holidays may be required. Training and certification paths vary by assignment, with CPR certification often required and ongoing education supported by the employer.