Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Millersburg (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Millersburg, IN, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role requires following approved protocols and maintaining patient confidentiality.

Responsibilities include asking the right questions, prioritizing dispatch, and documenting call details while complying with certification requirements and employer oversight.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

Job description

County Emergency Communications in Millersburg, IN, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role requires following approved protocols and maintaining patient confidentiality.

Responsibilities include asking the right questions, prioritizing dispatch, and documenting call details while complying with certification requirements and employer oversight.