Emergency Medical Dispatcher - 24/7 EMS Communications

Emergency Telecommunicator Services; Raynham Center (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls from Raynham Center, MA. You will gather patient data, confirm locations, and prioritize responses using approved protocols. The role may involve overnight shifts and overtime per agency needs.

Qualifications include a high school diploma, current Emergency Medical Dispatcher certification, and CPR certification. Training or sponsorship may be available for the right candidate.

Qualifications

• High school diploma or GED is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls from Raynham Center, MA. You will gather patient data, confirm locations, and prioritize responses using approved protocols. The role may involve overnight shifts and overtime per agency needs.

Qualifications include a high school diploma, current Emergency Medical Dispatcher certification, and CPR certification. Training or sponsorship may be available for the right candidate.