Emergency Medical Dispatcher - 24/7 Critical Care Dispatch

County Emergency Communications; Claridge (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a centralized location in Claridge, PA. The role involves gathering information, prioritizing responses, and coordinating EMS resources under approved protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing. Training and certifications may be sponsored, with overtime and rotating shifts common in this

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a centralized location in Claridge, PA. The role involves gathering information, prioritizing responses, and coordinating EMS resources under approved protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing. Training and certifications may be sponsored, with overtime and rotating shifts common in this