Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Hasbrouck Heights (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hasbrouck Heights, NJ invites applicants for Emergency Medical Dispatcher roles. You will receive calls, verify location, determine priorities, and dispatch resources using approved protocols.

Position may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma and CPR certification are commonly required, with EMT or paramedic credentials not universal.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification and/or agency-specific training may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities

Education

High School Diploma

Job description

County Emergency Communications in Hasbrouck Heights, NJ invites applicants for Emergency Medical Dispatcher roles. You will receive calls, verify location, determine priorities, and dispatch resources using approved protocols.

Position may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma and CPR certification are commonly required, with EMT or paramedic credentials not universal.