Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; Bloomfield (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Bloomfield, NJ seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident data, and determine response priorities using approved protocols. Candidates typically have a high school diploma, CPR certification, and EM Dispatcher certification; EMT/paramedic credentials may be required depending on vacancy.

The role may involve overnight, weekend, and rotating shifts with potential overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

Emergency Medical Dispatcher certification

CPR certification

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Bloomfield, NJ seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident data, and determine response priorities using approved protocols. Candidates typically have a high school diploma, CPR certification, and EM Dispatcher certification; EMT/paramedic credentials may be required depending on vacancy.

The role may involve overnight, weekend, and rotating shifts with potential overtime.