Emergency Medical Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Brownstown (IL); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Paid leave

Continuing education

Descripción de la vacante

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Brownstown, IL. The role focuses on gathering patient and incident details, establishing priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, querying for patient condition, and dispatching ambulance assets. A high school diploma is required; CPR certification is often needed, and agency-specific EMS dispatch credentials may be

Formación

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMD certification or equivalent may be required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Active listening

Communication

Data verification

Educación

High School Diploma or GED

Herramientas

CPR certification

Descripción del empleo

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Brownstown, IL. The role focuses on gathering patient and incident details, establishing priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, querying for patient condition, and dispatching ambulance assets. A high school diploma is required; CPR certification is often needed, and agency-specific EMS dispatch credentials may be