EMS Dispatcher: Critical Calls, 24/7 Shifts, Training

County Emergency Communications; Heltonville (IN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Heltonville (IN) is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires following medical dispatch protocols and may involve overnight or rotating shifts depending on assignment.

Applicants should have a high school diploma or equivalent; EMS dispatcher certification and CPR may be required.

Qualifications

• High school diploma or equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification (Emergency Medical Dispatcher)

CPR certification (may be required)

Job description

County Emergency Communications in Heltonville (IN) is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires following medical dispatch protocols and may involve overnight or rotating shifts depending on assignment.

Applicants should have a high school diploma or equivalent; EMS dispatcher certification and CPR may be required.