Emergency Medical Dispatcher - 24/7 Critical Communications

County Emergency Communications; Brownsburg (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance Coverage

Retirement Benefits

Paid Leave

Continuing Education

Certification support

Shift Premiums

Job summary

County Emergency Communications in Brownsburg, VA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate emergency resources.

You will verify locations, gather incident details, and apply approved dispatch protocols to prioritize responses and guide responders. Overnight and weekend shifts may be required, with ongoing training and quality-review participation.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Brownsburg, VA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate emergency resources.

You will verify locations, gather incident details, and apply approved dispatch protocols to prioritize responses and guide responders. Overnight and weekend shifts may be required, with ongoing training and quality-review participation.