EMS Dispatcher (24/7) — Critical Call Center & Dispatch

County Emergency Communications; Bowling Green (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement

Paid leave

Employee assistance

Continuing ed

Certification support

Shift premiums

Job summary

County Emergency Communications in Bowling Green, Indiana, is seeking Emergency Medical Dispatchers to assist in urgent medical calls. Responsibilities include gathering details, determining response priorities, and coordinating EMS resources according to protocols.

Training and certification requirements may vary by agency. The position involves continuous dispatch operations, possible overnight shifts, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required or preferred.
• EM Dispatcher certification requirements vary by agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the dispatcher system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Bowling Green, Indiana, is seeking Emergency Medical Dispatchers to assist in urgent medical calls. Responsibilities include gathering details, determining response priorities, and coordinating EMS resources according to protocols.

Training and certification requirements may vary by agency. The position involves continuous dispatch operations, possible overnight shifts, weekends, and overtime as needed.