Emergency Medical Dispatcher - 24/7 Critical Dispatch

911 Emergency Communications; Fairfield Township (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Fairfield, NJ, seeks Emergency Medical Dispatchers to handle 911 calls, gather essential information, and coordinate EMS resources under approved protocols to support responders.

Candidates should have a high school diploma or equivalent, with training and certification opportunities; EMT or paramedic credentials may be required depending on the vacancy. The role provides insurance, retirement benefits, paid leave, and continuing education opportunities.

Qualifications

• Receive 911 calls and determine priority based on protocol.
• Coordinate EMS resources and relay critical information accurately.
• Maintain situational awareness and document events in the system.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm caller location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Fairfield, NJ, seeks Emergency Medical Dispatchers to handle 911 calls, gather essential information, and coordinate EMS resources under approved protocols to support responders.

Candidates should have a high school diploma or equivalent, with training and certification opportunities; EMT or paramedic credentials may be required depending on the vacancy. The role provides insurance, retirement benefits, paid leave, and continuing education opportunities.