Emergency Medical Dispatcher - 24/7 Dispatch & Training

911 Emergency Communications; Elizabeth (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Elizabeth, NJ seeks experienced Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. You will verify locations, guide on-scene safety, and follow medical dispatch protocols to ensure rapid, accurate responses.

Applicants typically have a high school diploma and may need EM Dispatcher certification. Training, certifications, and shifts may include nights, weekends, and overtime as required by the agency.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Crisis communication

Data entry

Education

High school diploma

Job description

911 Emergency Communications in Elizabeth, NJ seeks experienced Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. You will verify locations, guide on-scene safety, and follow medical dispatch protocols to ensure rapid, accurate responses.

Applicants typically have a high school diploma and may need EM Dispatcher certification. Training, certifications, and shifts may include nights, weekends, and overtime as required by the agency.