Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; New Vernon (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in New Vernon seeks Emergency Medical Dispatchers to assist during urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Training and certification requirements vary by agency; applicants may need CPR certification and EMS dispatcher credentials. The role may require overnight shifts, weekends, and overtime in a continuously operating environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in New Vernon seeks Emergency Medical Dispatchers to assist during urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Training and certification requirements vary by agency; applicants may need CPR certification and EMS dispatcher credentials. The role may require overnight shifts, weekends, and overtime in a continuously operating environment.