Emergency Medical Dispatcher — 24/7 Critical EMS Communications

911 Emergency Communications; Leoma (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Certification support

Job summary

911 Emergency Communications in Leoma, TN seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS resources. The role may require overnight, weekend, or rotating shifts; adherence to protocols is essential. Candidates should have high school diploma and may need EMT/CPR credentials.

You'll work at a console, listening and entering data while communicating clearly with responders and callers to support rapid, protocol-driven decisions.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Call processing

Data entry

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Leoma, TN seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS resources. The role may require overnight, weekend, or rotating shifts; adherence to protocols is essential. Candidates should have high school diploma and may need EMT/CPR credentials.

You'll work at a console, listening and entering data while communicating clearly with responders and callers to support rapid, protocol-driven decisions.