Emergency Medical Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Lawrenceburg (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Lawrenceburg, TN seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance response. You will follow approved protocols and coordinate with responders to ensure rapid and accurate transfer of information.

A high school diploma or GED is commonly required; CPR certification and dispatcher credentials may be needed.

Qualifications

• Must have strong communication skills and ability to manage stressful calls.
• CPR certification and dispatcher certification may be required.
• Sponsorship or training programs may be offered by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Verbal communication

Calm under pressure

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Lawrenceburg, TN seeks qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance response. You will follow approved protocols and coordinate with responders to ensure rapid and accurate transfer of information.

A high school diploma or GED is commonly required; CPR certification and dispatcher credentials may be needed.